Refund and Exchange Policy

Thank you for choosing Morlido Home. We are committed to ensuring your satisfaction with every purchase. If for any reason you are not fully satisfied, our Refund & Exchange Policy is here to assist you.
Returns
Products may be returned within 14 days of the original delivery date.
To be eligible for a return, the following conditions must be met:
  • The item must be unused and in the same condition as received.
  • The product must be in its original packaging.
  • Proof of purchase (order confirmation or receipt) must be provided.
Items that do not meet these conditions may not be eligible for a refund.
Return Process
To initiate a return, please contact us at:
📧 info@morlidohome.com
Include your order number and product details in your email. Our team will provide the return address and detailed instructions.
Returns sent without prior authorization will not be accepted.
Customers are responsible for return shipping costs unless the item received is defective or incorrect. Shipping costs are non-refundable. If a refund is approved, return shipping fees (if applicable) may be deducted from the refund amount.
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method. Please allow up to 14 business days for the refund to reflect in your account, depending on your financial institution.
Exchanges
If you would like to exchange an item, please initiate a return for the original item and place a new order for the desired product. This ensures faster processing and availability.
For assistance with exchanges, please contact:
📧 info@morlidohome.com